The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
All content appearing on this Web site is the property of Black Rifle Arms.
Copyright © 2009-2013 Black Rifle Arms. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2013 Black Rifle Arms. All rights reserved.
- Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Black Rifle Arms cannot be held liable for typographical mistakes. Users purchasing an item(s) of pricing typographical mistakes acknowledge and agree that the order will be cancelled. Black Rifle Arms and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Black Rifle Arms believes that customer conduct violates applicable law or is harmful to the interests of Black Rifle Arms and its subsidiaries.
We respect your privacy; therefore, we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology.
- Consumer Agreement
Black Rifle Arms is not liable for consumers who purchase any item(s) not legal in their state. The consumer is liable to know his or her state laws.
Black Rifle Arms is not liable for damages, injury, death, etc. that may result from improper installation, modifications, inappropriate or misuse of Black Rifle Arms product(s) or other manufacturer product(s)/equipment(s).
- Shipping & Delivery
At this time, Black Rifle Arms ships merchandise to locations within the USA.
Shipping Insurance is not required but strongly recommended. If you choose NOT to insure your package you release Black Rifle Arms from liability if your package gets lost, stolen or damage once your order has been processed through USPS, UPS, or FedEx.
If you choose to not purchase Shipping Insurance the risk of loss, damage, theft and title for all merchandise ordered on this Website or by Phone Order pass to you when the merchandise is handed over to the shipping carrier. We DO NOT replace lost, stolen, or damaged merchandise once package is handed over to the shipping carrier.
If you have Shipping Insurance and your merchandise is lost, damaged, or stolen you must call us immediately so we can assist you in the process of a claim.
Black Rifle Arms believes in quick delivery of our customers orders.
- If you wish to cancel a order please call Black Rifle Arms at 386.428.7960
- If your package has been processed there will be a 10% restocking fee.
- Once your order has a shipping label created cancellation will not be accepted.
Refusal of Order or Non Deliverable:
If you refuse an order you have placed with Black Rifle Arms or your order is non-deliverable, Black Rifle Arms will issue a credit minus a 15% restocking fee and full shipping charges. Credits are not issued until the product is received back into our shipping facility.
- Sales Tax
Black Rifle Arms charges sales tax for merchandise ordered on this Web site based on the applicable Florida State sales tax rate, and the location to which the order is being shipped.
Black Rifle Arms has a Limited Lifetime Warranty on our gas piston system against manufacturing defects. Modification(s) to any part of Black Rifle Arms upper, carrier, including but not limited to Black Rifle Arms Piston System will void Warranty and will be non-refundable.
Stripped Upper has a 1 year limited warranty against manufacturer defects.
Black Rifle Arms is not liable for damages, injury, death, etc. from misuse, neglect, improper installation, modification(s), or consequential damages and will not be covered under our Limited Lifetime Warranty.
Black Rifle Arms is not liable for loss of time or use of product(s), and failure to work. If Black Rifle Arms determines that parts under warranty are not repairable they may be replaced by new or reconditioned parts.
Small firearm parts are not covered under a warranty as they are known to fail at some point. Some examples, but not limited too: Carriers, Bolts, Firing Pins, Firing Pin Retaining Pins, Charging Handles, Springs, etc. Barrels are also under no warranty.
WE DO NOT COVER OTHER MANUFACTURES WARRANTIES: Manufacturers of other parts are liable for parts under their warranty. Please contact them for repair or replacement according to their Lifetime or Limited Warranty. If you need help in determining their warranty you may contact the manufacture directly or call us and we will try to assist.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Black Rifle Arms tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.
- Return Policy
Return, Refund, Exchange Policy:
You may return new, unused products sold by Black Rifle Arms for a full refund of the purchase price minus shipping cost and 10% restocking fee (waived if Black Rifle Arms products are defective). If there is a defect with another manufacturer product you must contact them to replace it. If a Black Rifle Arms manufactured product is defective you may return the product for a refund or exchange.
For a refund or exchange:
- You must notify Black Rifle Arms prior to requesting a refund
- You must have tracking through shipping carrier.
- Either insurance or signature confirmation is advised as Black Rifle Arms is not responsible for non-insured items that do not make it back to our facility.
- Your refund request must be received within 10 days of your purchase of the product(s)
- Products must be return in original packing and condition, unused
- Gas Piston System must be returned new, unused
- Any product sent back damaged from insufficient packaging or misuse will not be refunded.
- Any return postage incurred is your responsibility
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. If there is a defect with another manufacturer product you must contact them to replace it. You must return the item within 10 days after contacting Black Rifle Arms.
1. Please email teresa@blackriflearms or call at 386.428.7960 to request a refund or exchange.
2. Mail your returned item to:
Black Rifle Arms
215 Ponce Street
New Smyrna Beach, FL 32168
3. Include in your package a letter stating the reason for your return and the original receipt.
Patent Pending Carriers w/ Buffer Technology Replacement or Spare Part Notice:Due to issues of people wanting to purchase the polymer buffers and modify their carriers by other manufactures, we have implemented a new policy to those wanting or needing replacement polymer buffers to protect our invention. We now require that if you want to purchase a buffer as a replacement or a spare and you are the original owner please email us at: firstname.lastname@example.org with your Name and/or Invoice Number so we can assist you in your ordering.If you purchased secondary (some examples, but not limited too): gun shop, dealer or gun show we require you to send us a picture of you holding the Black Rifle Arms Carrier as confirmation. I know its an inconvenience but as a business stand point we have to protect our invention and I hope you understand the practice now in place.Normally this wouldn't be a issue with replacement or spare polymer buffers because:
- We would have the customers name or invoice number if there ever was a issue
- We have never had a customer needing to replace the polymer buffers as to date
- In almost 3 yrs the polymer buffers we run we have never had to be replaced in any piston uppers we test fire with
Thank you in advance for understanding the need to protect our patent pending design. The polymer buffers is the only area of our business we are having issues in needing to protect.
VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Black Rifle Arms and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Black Rifle Arms shall apply, and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Black Rifle Arms with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Black Rifle Arms with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Black Rifle Arms. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.